Privacy Policy

Welcome to Ash Angler. We are committed to protecting your privacy and handling your personal information responsibly and in accordance with Australia's Privacy Act 1988 (Cth). This policy outlines how we collect, use, disclose, and manage your personal information.

1. Collection of Personal Information

We collect personal information that is reasonably necessary for us to provide our services, and to facilitate our business activities. The types of personal information we may collect include:

• Contact Information: Name, address, email address, phone number.
• Business Information: Company name, business address, and details relevant to your aquaculture or fishing operations.
• Transactional Data: Details about products and services you have purchased from us.
• Website Usage Data: Information about how you interact with our website, collected through cookies and analytics tools (e.g., IP address, browser type, pages visited).

We collect information directly from you when you interact with us, for example, when you fill out a form on our website, make an inquiry, subscribe to our newsletter, or engage our services. We may also collect information from publicly available sources or third parties when necessary for our business functions.

2. Use of Personal Information

We use your personal information for various purposes, including:

• To provide and manage the geothermal aquaculture and sustainable fishing services you request.
• To process transactions and provide customer support.
• To communicate with you about our services, promotions, and updates, where you have consented to such communications.
• To improve our website, products, and services based on user interaction and feedback.
• To comply with legal and regulatory obligations specific to conducting business in Australia.
• For internal record keeping and administrative purposes.

3. Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

• To service providers and partners who assist us in operating our business (e.g., IT support, payment processors, delivery services), under strict confidentiality agreements.
• Where required by law, such as in response to a subpoena or legal process.
• To protect the rights, property, or safety of Ash Angler, our customers, or the public.
• With your explicit consent.

We will not sell, rent, or lease your personal information to third parties.

4. Data Security

Ash Angler takes reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification, or disclosure. We employ a range of physical, electronic, and procedural safeguards. However, no data transmission over the internet can be guaranteed to be 100% secure. Therefore, we cannot guarantee the absolute security of any information you transmit to us.

5. Accessing and Correcting Your Personal Information

You have the right to request access to the personal information we hold about you and to request that we correct any inaccuracies. To do so, please contact us using the details provided below. We may require identification verification before fulfilling such requests.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and for marketing purposes. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

7. Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We will post any changes on this page and update the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Ash Angler
88 Lava Street, Suite 101
Rotorua, Bay of Plenty 3010
Australia
Phone: +61 7 3012 5500
Email: [email protected]

For more information on privacy rights in Australia, you can visit the Office of the Australian Information Commissioner (OAIC) website.